Frustrated with an Ethernet cable plugged in but no internet access? You're not alone! This article offers four proven solutions to troubleshoot this common problem. We'll guide you through simple fixes, from checking basic connections and device settings to more advanced troubleshooting steps. Get back online quickly and easily with our practical, step-by-step guide.
Methods: Method 1: Check Network Settings and Metered Connection
Step-by-Step Instructions
-
Access Network Settings
- Go to the Start menu
- Go to Settings
- Go to Network & Internet
- Go to Ethernet
Access Network Settings - Choose the Ethernet option
Access Network Settings -
Configure Metered Connection
- Choose the Private option
- Turn off "Set as metered connection"
Configure Metered Connection -
Close Settings
- Close the settings
Close Settings
Methods: Method 2: Modify DNS Server Address
Step-by-Step Instructions
-
Access Control Panel
- Search for Control Panel
- Go to Control Panel
Access Control Panel -
Open Network and Sharing Center
- Go to Network and Internet
- Choose Network and Sharing Center
Open Network and Sharing Center -
Access Ethernet Properties
- Go to Change adapter settings
- Choose Ethernet
- Right click on Ethernet, go to Properties
Access Ethernet Properties -
Configure DNS Settings
- Choose Internet Protocol Version 4 (TCP/IPv4)
- Choose Properties
- Choose "Use the following DNS server addresses"
- Enter 8.8.8.8 and 8.8.4.4
Configure DNS Settings - Click OK
Configure DNS Settings -
Restart PC
- Close and restart your PC
Restart PC
Methods: Method 3: Run the Internet Connections Troubleshooter
Step-by-Step Instructions
-
Open Settings
- Go to Settings
Open Settings -
Access Troubleshooting
- Go to Update & Security
- Go to Troubleshoot
- Go to Additional troubleshooters
- Go to Internet Connections
Access Troubleshooting -
Run the Troubleshooter
- Click Run the troubleshooter
Run the Troubleshooter -
Complete Troubleshooting
- Follow on-screen instructions
Complete Troubleshooting -
Restart
- Restart your PC
Restart
Methods: Method 4: Network Reset
Step-by-Step Instructions
-
Access Network Settings
- Go to Start menu
- Go to Settings
- Go to Network & Internet
- Go to Status
Access Network Settings -
Initiate Network Reset
- Choose Network Reset
- Click Reset now
Initiate Network Reset -
Confirm and Restart
- Click Yes
- Sign out and restart your PC
Confirm and Restart
Common Mistakes to Avoid
1. Incorrect Ethernet Cable Connection
Reason: Loosely plugged cable or damaged cable causing intermittent or no connection.
Solution: Reseat the Ethernet cable firmly in both the computer and router ports, and replace the cable if it's damaged.
2. Incorrect Network Settings
Reason: Wrong IP address, subnet mask, or default gateway settings preventing communication with the router.
Solution: Obtain an IP address automatically (DHCP) or manually configure the correct IP address, subnet mask, and default gateway.
3. Disabled Network Adapter or Driver Issues
Reason: The Ethernet adapter might be disabled in device manager or have corrupted or outdated drivers.
Solution: Enable the network adapter in Device Manager and update or reinstall the Ethernet adapter drivers.
FAQs
My Ethernet cable is plugged in, but my device shows 'Limited' or 'No internet' access. What's the first thing I should check?
Start by checking your Ethernet cable for any physical damage (breaks, bends, etc.). Then, try plugging it into a different port on your router or a different device. If the problem persists, it's less likely a cable issue.
I've tried different cables and ports, but still no internet. What else could be wrong?
Check your router's configuration. Make sure it's properly connected to your modem and that your device's IP address is correctly configured (either automatically obtained via DHCP or manually set with valid settings). You might also want to restart your modem and router.
My internet works on other devices but not mine. What should I do?
If other devices using Ethernet have internet access, the problem likely lies with your specific device's network settings. Try resetting your network adapter, reinstalling the network drivers, or checking for any firewall or antivirus software that might be blocking your connection.