Fix Windows 11/10 Thumbnail Not Showing: Quick Solutions

Frustrated with blurry or missing thumbnails in Windows 11 or 10? This article provides quick, effective solutions to restore your file previews. We'll explore simple troubleshooting steps, from restarting the Explorer process to rebuilding the thumbnail cache. Whether it's images, documents, or videos, we'll help you get those thumbnails back and restore your file browsing experience. Let's get your thumbnails working again!

Methods: Clean up Thumbnail Cache using Disk Cleanup

Step-by-Step Instructions

  1. Locate Disk Cleanup

    • Go to search and type 'clean'.
    • Open Disk Cleanup tool.
    Open Disk Cleanup tool. Open Disk Cleanup tool.
    Locate Disk Cleanup
  2. Select Thumbnails for Removal

    • Check 'Thumbnails' box.
    Check 'Thumbnails' box.
    Select Thumbnails for Removal
  3. Initiate Cleanup

    • Click 'Clean up system files'.
    Click 'Clean up system files'.
    Initiate Cleanup
  4. Confirm Deletion

    • Delete thumbnails files.
    Delete thumbnails files.
    Confirm Deletion

Tips

  • Ensure Windows is fully updated.

Methods: Adjust Folder Options for Thumbnail Display

Step-by-Step Instructions

  1. Access Folder Options

    • Open File Explorer, click three dots, then 'Options'.
    Open File Explorer, click three dots, then 'Options'.
    Access Folder Options
  2. Navigate to View Tab

    • Go to 'View' tab.
    Go to 'View' tab.
    Navigate to View Tab
  3. Adjust Thumbnail Settings

    • Uncheck 'Always show icons, never thumbnails'.
    Uncheck 'Always show icons, never thumbnails'.
    Adjust Thumbnail Settings
  4. Apply Changes

    • Click 'Apply' and 'OK'.
    Click 'Apply' and 'OK'.
    Apply Changes

Methods: Clear Thumbnail Cache via Command Prompt

Step-by-Step Instructions

  1. Open Command Prompt

    • Open Command Prompt as administrator.
    Open Command Prompt as administrator.
    Open Command Prompt
  2. Kill Explorer Process

    • Type 'taskkill /f /im explorer.exe' and press Enter.
    Type 'taskkill /f /im explorer.exe' and press Enter.
    Kill Explorer Process
  3. Delete ThumbCache

    • Type 'del /f /q /a C:\Users\%USERNAME%\AppData\Local\Microsoft\Windows\Explorer\thumbcache_*'
    • Press Enter.
    Press Enter. Press Enter.
    Delete ThumbCache
  4. Restart Explorer

    • Type 'start explorer.exe' and press Enter.
    Type 'start explorer.exe' and press Enter.
    Restart Explorer
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Common Mistakes to Avoid

1. Incorrectly Configured Thumbnail Cache

Reason: The Windows thumbnail cache, responsible for storing thumbnail previews, might be corrupted or incorrectly configured, preventing thumbnails from displaying.
Solution: Rebuild the thumbnail cache by running the command 'sfc /scannow' in Command Prompt as administrator.

2. Ignoring File System Permissions

Reason: Insufficient permissions to access the folder or files might prevent the system from generating or displaying thumbnails.
Solution: Take ownership of the affected folder and grant full control permissions to your user account.

FAQs

Why aren't my thumbnails showing up in File Explorer after a Windows update?
Windows updates sometimes interfere with thumbnail caching. Try restarting your computer, or clearing the thumbnail cache (see the main article for instructions). If the problem persists, a corrupted system file might be the culprit. Running a System File Checker scan might resolve this.
My thumbnails are showing up as generic icons for specific file types (e.g., all images show a generic image icon). What's wrong?
This usually indicates a problem with the file associations for that specific file type. Try reinstalling or repairing the software associated with those files. You can also try resetting the default apps in Windows settings.
I've tried everything, and still no thumbnails! What else can I do?
If basic troubleshooting steps haven't worked, consider a more advanced approach: Check your hard drive for errors using CHKDSK, create a new user profile to see if the issue is specific to your current profile, or even consider a system restore point to revert to a time before the problem started. As a last resort, a clean reinstall of Windows may be necessary.