Mastering the Widex Magnify App: A Step-by-Step Guide

Updated at: 15/06/2025

Unlock the full potential of your Widex hearing aids with our comprehensive guide to the Magnify app. This step-by-step tutorial will empower you to effortlessly control sound settings, personalize your listening experience, and troubleshoot common issues. Learn how to maximize your hearing clarity and comfort, transforming the way you interact with the world around you. Get started today and experience the difference!

Step-by-Step Instructions

  1. Check Connection and Battery

    • Tap the battery indicator in the upper left corner to view individual hearing aid battery levels and confirm connectivity.
    Check Battery Levels: Tap the battery indicator in the upper left corner to view individual hearing aid battery levels and confirm connectivity.
    Check Connection and Battery

  2. Access Help and Tutorials

    • Tap the question mark in the upper right corner to view the help guide and learn about app functionalities.
    • Tap the menu icon in the bottom right corner to access 'Find My Hearing Aids,' video guides, FAQs, etc.
    Access Additional Menu Options: Tap the menu icon in the bottom right corner to access 'Find My Hearing Aids,' video guides, FAQs, etc. Access Additional Menu Options: Tap the menu icon in the bottom right corner to access 'Find My Hearing Aids,' video guides, FAQs, etc.
    Access Help and Tutorials

  3. Select Listening Program

    • Choose from available programs (Universal, Music, etc.) located in the lower third of the screen.
    Select Listening Program: Choose from available programs (Universal, Music, etc.) located in the lower third of the screen.
    Select Listening Program

  4. Adjust Volume and Mute

    • Use the central slider to adjust overall volume. Tap the icon to the left to mute/unmute. Tap the icon to the right for individual hearing aid volume control.
    Adjust Volume: Use the central slider to adjust overall volume. Tap the icon to the left to mute/unmute. Tap the icon to the right for individual hearing aid volume control.
    Adjust Volume and Mute

  5. Fine-tune Audio with Equalizer

    • Adjust bass, mid, and treble frequencies using sliders or preset options.
    Customize Sound with Equalizer: Adjust bass, mid, and treble frequencies using sliders or preset options.
    Fine-tune Audio with Equalizer

  6. Save Custom Sound Profiles

    • Save adjusted equalizer settings as a personal program by tapping the teal save button, naming it, and choosing an icon.
    Save Customized Settings: Save adjusted equalizer settings as a personal program by tapping the teal save button, naming it, and choosing an icon.
    Save Custom Sound Profiles

  7. Manage Saved Profiles

    • Access saved programs from the home screen. Use the three dots to rename, change icons, activate geotagging, or delete programs.
    Manage Saved Programs: Access saved programs from the home screen. Use the three dots to rename, change icons, activate geotagging, or delete programs.
    Manage Saved Profiles

  8. Personalize Sound with AI (My Sound)

    • Utilize Soundsense Learn for AI-guided sound preference customization via comparisons in different listening situations.
    Use My Sound Feature: Utilize Soundsense Learn for AI-guided sound preference customization via comparisons in different listening situations.
    Personalize Sound with AI (My Sound)

  9. Use Directional Focus

    • Select sound emphasis from the front, back, right, or left.
    Employ Directional Focus: Select sound emphasis from the front, back, right, or left.
    Use Directional Focus

  10. Balance Streaming Audio

    • Balance sound between hearing aid microphones and streaming audio signals.
    Adjust Sound Mixer (Streaming Audio): Balance sound between hearing aid microphones and streaming audio signals.
    Balance Streaming Audio
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Tips

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Common Mistakes to Avoid

1. Incorrect Pairing with Hearing Aids

Reason: The app may not connect to your hearing aids due to distance, interference, or the aids not being in pairing mode.
Solution: Ensure your hearing aids are in pairing mode, restart the app and your devices, and move closer to your hearing aids.

2. Ignoring Personalized Settings

Reason: Users may not take advantage of the app's features for customizing sound preferences and programs, leading to suboptimal hearing experiences.
Solution: Utilize the app's sound adjustments and program options to tailor the settings to your specific hearing needs and environment.

3. Not Regularly Checking for Updates

Reason: Outdated app versions may have bugs or lack the latest features and improvements, compromising functionality and user experience.
Solution: Check for app updates regularly through your device's app store to ensure you have the latest version.

FAQs

My Widex Magnify app isn't connecting to my hearing aids. What should I do?
First, ensure your Bluetooth is enabled on your phone and your hearing aids are powered on. Check that your hearing aids are within range of your phone (typically 30 feet). Try restarting both your phone and your hearing aids. If problems persist, consult the troubleshooting section of the app or contact Widex customer support.
How do I adjust the volume and other sound settings using the Magnify app?
Open the Magnify app and select your hearing aids. You'll typically find volume controls directly on the main screen, often represented by a plus and minus symbol. Further adjustments, such as bass and treble, are usually accessible through a settings menu (often a gear icon). Experiment with these settings to find what sounds best for you in different environments.