Fix Microsoft Teams No Sound During Video Calls: A Step-by-Step Guide

Frustrated by silence during your Microsoft Teams video calls? Don't let muffled audio ruin your meetings. This step-by-step guide provides practical solutions to troubleshoot and fix common sound issues in Microsoft Teams. From simple checks like microphone selection and volume levels to more advanced solutions, we'll help you restore clear communication and productive virtual meetings. Let's get your audio working again!

Step-by-Step Instructions

  1. Check and Select Correct Speaker in Teams

    • Choose the correct speaker in Teams settings.
    • Click on your profile icon (upper right).
    • Click on 'Settings'.
    • Click on 'Devices' (left pane).
    Click on 'Devices' (left pane). Click on 'Devices' (left pane). Click on 'Devices' (left pane). Click on 'Devices' (left pane).
    Check and Select Correct Speaker in Teams
    • Select the correct speaker from the dropdown box.
    • Run the Windows 10 audio troubleshooter.
    • Click 'Start', then 'Settings', then 'Update & Security'.
    • Click 'Troubleshoot' (left pane).
    Click 'Troubleshoot' (left pane). Click 'Troubleshoot' (left pane). Click 'Troubleshoot' (left pane). Click 'Troubleshoot' (left pane).
    Check and Select Correct Speaker in Teams
    • Click 'Playing Audio', then 'Run the troubleshooter'.
    • Follow on-screen instructions.
    Follow on-screen instructions. Follow on-screen instructions.
    Check and Select Correct Speaker in Teams
  2. Run Windows 10 Audio Troubleshooter

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Tips

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Common Mistakes to Avoid

1. Muted Microphone

Reason: Users accidentally mute their microphone during a call, resulting in no audio output for others.
Solution: Check the microphone mute button in the Teams interface and unmute it.

2. Incorrect Input Device Selection

Reason: Teams might be using the wrong audio input or output device (e.g., headphones, speakers).
Solution: Go to Teams settings and select the correct audio input and output devices.

3. Outdated or Conflicting Drivers

Reason: Outdated or corrupted audio drivers can prevent Teams from accessing your sound card properly.
Solution: Update or reinstall your audio drivers from your device manufacturer's website.