Microsoft Photos app suddenly refusing to export your precious video? Frustrating, right? This happens more often than you'd think. Don't panic! This guide offers simple, step-by-step solutions to troubleshoot and fix a stuck video export in the Microsoft Photos app. We'll cover everything from basic restarts to more advanced troubleshooting techniques, getting your video back in action quickly. Let's get started!
Step-by-Step Instructions
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Troubleshoot Windows Store Apps
- Open the Start menu, type 'troubleshoot', select 'Troubleshoot settings'.
- Select 'Additional troubleshooters'.
- Under 'Find and fix other problems', choose 'Windows Store apps'.
- Run the troubleshooter and follow on-screen prompts.
Troubleshoot Windows Store Apps - Restart your computer.
Troubleshoot Windows Store Apps -
Reset the Photos App
- If the issue persists, open Start menu, type 'photos', and select 'App settings'.
- Scroll down and select 'Reset'. **Before doing this, back up your photos to a different location.**
- Confirm the reset. This will delete app data.
- Restart your computer.
Reset the Photos App
Tips
- Back up your photos before resetting the Photos app.
Common Mistakes to Avoid
1. Insufficient Storage Space
Reason: The video file being exported is too large for the available storage space on your device.
Solution: Free up storage space on your device by deleting unnecessary files or moving them to external storage.
2. Background Processes Interfering
Reason: Other apps or processes running in the background might be competing for system resources, causing the export to stall.
Solution: Close unnecessary apps and processes running in the background before attempting to export the video.
3. Corrupted File or App Data
Reason: A corrupted video file or corrupted data within the Microsoft Photos app itself might lead to export failure.
Solution: Restart your computer, and if the problem persists, try reinstalling the Microsoft Photos app.