Experiencing frustrating connectivity problems with your EX5 Pro drone? Don't let lost signal ruin your flight. This quick guide offers straightforward troubleshooting steps to resolve common EX5 Pro connectivity issues. From checking controller batteries to adjusting Wi-Fi settings, we'll help you get back in the air quickly and easily. Let's fix that connection and get flying!
Step-by-Step Instructions
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Install the Correct App
- Ensure you're using the correct app. The old app likely won't work with newer models. Use the VS GPS Pro app (find it via QR code in the booklet).
Install the Correct App -
Power On and Connect
- Turn on the drone. Wait for the Wi-Fi connection to appear on your phone.
Power On and Connect -
Troubleshoot Unconnected Aircraft Error
- If the app shows 'unconnected aircraft' despite a Wi-Fi connection, turn off interfering connections.
- Close the VS GPS Pro app completely. This helps clear any saved data that might be causing conflicts.
- Turn off mobile data and any hotspots on your phone, leaving only the drone's Wi-Fi connection active.
- Reopen the VS GPS Pro app. The drone should now be recognized.
Troubleshoot Unconnected Aircraft Error
Tips
- Interference from other connections (hotspots, mobile data) can prevent the app from recognizing the drone.
Common Mistakes to Avoid
1. Incorrectly Pairing the Drone and Controller
Reason: The drone and controller might not be properly paired, leading to a lack of communication.
Solution: Ensure both devices are powered on, and follow the pairing instructions in your drone's manual carefully.
2. Interference from Other Wireless Devices
Reason: Other devices operating on the same frequency (e.g., Wi-Fi routers, Bluetooth devices) can interfere with the drone's signal.
Solution: Move away from other wireless devices or switch to a less congested frequency channel for your drone's connection.
FAQs
My EX5 Pro drone controller won't connect to my phone. What should I do?
First, ensure your phone's Bluetooth and Wi-Fi are enabled. Then, check if the drone's battery is sufficiently charged and that the controller is properly powered on. Try restarting both your phone and the controller. If the problem persists, check your phone's app permissions and ensure the EX5 Pro app is updated to the latest version.
The connection between my EX5 Pro drone and controller keeps dropping. Why is this happening?
Interference from other Wi-Fi networks or electronic devices can disrupt the connection. Try moving to an area with less electronic clutter. Also, check the distance between you and the drone; exceeding the maximum range will cause signal loss. Ensure the drone's antennas are correctly positioned and that there are no physical obstructions blocking the signal.