Is your robotic vacuum cleaner spinning in circles or suddenly stopping mid-clean? Frustrating, right? This common problem often has simple solutions. This guide provides step-by-step troubleshooting for when your robot vacuum spins uncontrollably or unexpectedly shuts down. From checking for obstructions to examining the sensors and battery, we'll help you diagnose and fix the issue, getting your floors sparkling clean again.
Step-by-Step Instructions
-
Clean the Bumper Area
- Tap on the bumper to dislodge any trash trapped behind it.
- Blow behind the bumper to remove any debris.
- Wipe the bumper clean with a dry towel.
Clean the Bumper Area -
Clean the Side Sweepers
- Remove and clean the side sweepers. Pull them straight up to remove them and clean any trash or string wrapped around the shaft.
Clean the Side Sweepers -
Clean the Drop Sensors
- Clean the three drop sensors located on the bottom edge of the machine, behind the bumper.
Clean the Drop Sensors -
Clean the Front Wheel
- Check and clean the front wheel. Remove it (it pops out), clean any trash trapped under it, clean around the shaft and cavity, and snap it back in place, ensuring it swivels freely. Tweezers may help with cleaning around the wheel shaft.
Clean the Front Wheel
Tips
- If all else fails, try turning the vacuum off and on again.
- Regularly empty the dust tray and clean the filters.
- Clean the rotating brush.
Common Mistakes to Avoid
1. Wheels Obstructed
Reason: Hair, debris, or small objects can get tangled in the wheels, preventing the robot vacuum from moving freely.
Solution: Carefully remove any obstructions from the wheels and wheel wells.
2. Incorrect Placement or Charging Issues
Reason: The robot vacuum might be placed against a wall or obstacle, preventing it from spinning properly, or it may have a low battery or charging issue.
Solution: Ensure the vacuum is placed on a clear, flat surface away from walls and obstacles, and check that the charging dock is correctly connected and the battery is charged.
FAQs
My robot vacuum is spinning in circles. What should I do?
Check for obstructions like rugs, cords, or furniture legs that might be confusing its sensors. Also, ensure its side brushes aren't tangled or damaged. Clean the sensors on the bottom of the unit. If the problem persists, try restarting the vacuum or checking its internal settings.
My robot vacuum keeps stopping unexpectedly. Why is this happening?
Low battery is the most common cause. Make sure it's fully charged. It might also be overheating, especially during long cleaning sessions. Check for any error messages on the robot or its app. Lastly, ensure the dustbin isn't full; a full bin can trigger a stop.
My robot vacuum's wheels are spinning but it's not moving. What's wrong?
The vacuum might be stuck. Check for obstacles underneath or around it. Wheels can also get clogged with debris, hair, or small objects. Inspect and clean the wheels thoroughly. If the problem continues, examine the wheel motors for any visible damage.