Fix Pearson Vue Exam Network Error: Guaranteed Solution

Updated at: 28/06/2025

Pearson Vue exam network errors can derail your test day. Frustrating disconnections and failed attempts are thankfully avoidable. This guide offers guaranteed solutions to common network issues, ensuring a smooth and successful exam experience. We'll troubleshoot connectivity problems, address browser conflicts, and optimize your setup to prevent future interruptions. Get ready to conquer your exam, network issues be gone!

Step-by-Step Instructions

  1. Restart System Test

    • Close Pearson Vue software and open your web browser.
    • Search for "Pearson Vue download" and go to the first link.
    • Scroll down and click "Run System Test".
    • Check the four check boxes and click next.
    Check the four check boxes and click next. Check the four check boxes and click next. Check the four check boxes and click next. Check the four check boxes and click next.
    Restart System Test
    • Copy the new access code generated.
    Copy the new access code generated.
    Restart System Test

  2. Access Exam with New Code

    • Open Pearson Vue again, paste the new access code, and click next.
    • Continue clicking next until the test taking process starts.
    Continue clicking next until the test taking process starts. Continue clicking next until the test taking process starts.
    Access Exam with New Code
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Tips

  • The original access code expires, causing the error. The system test generates a new one.

Common Mistakes to Avoid

1. Unstable Internet Connection

Reason: A weak or intermittent internet connection is the most frequent cause of network errors during Pearson Vue exams. The exam requires a stable and reliable connection to function properly.
Solution: Ensure you have a strong and stable wired internet connection with sufficient bandwidth.

2. Firewall or Antivirus Interference

Reason: Your firewall or antivirus software might be blocking the necessary communication channels required for the Pearson Vue exam software to connect to the server.
Solution: Temporarily disable your firewall and antivirus software, or add Pearson Vue to their exceptions list.

FAQs

My Pearson Vue exam keeps disconnecting. What should I do?
First, ensure a stable internet connection with a wired connection preferred. Check your router, modem, and firewall settings. Close unnecessary applications and browser tabs. If the problem persists, contact Pearson VUE support immediately for assistance.
I get a 'Network Error' message during my Pearson Vue exam. How can I fix this?
This often indicates a connectivity problem. Begin by checking your internet connection speed and stability. Ensure your browser is up-to-date and compatible with Pearson Vue's system. Try a different browser or a wired connection. Contact Pearson Vue support if the issue continues.