How to Sync Points and Claim Film Vitality Rewards: A Step-by-Step Guide

Updated at: 09/06/2025

Unlock the exciting world of Film Vitality Rewards! This step-by-step guide shows you exactly how to effortlessly sync your points and claim your well-deserved rewards. Whether you're a seasoned participant or just starting out, we'll walk you through the process, ensuring a smooth and rewarding experience. Get ready to transform your points into amazing perks – let's get started!

Step-by-Step Instructions

  1. Complete Health Assessment

    • Complete the "How Healthy Are You?" assessment in the Film Vitality app.
    Complete the "How Healthy Are You?" assessment in the Film Vitality app.
    Complete Health Assessment

  2. Sync Workout Data

    • For Garmin users, ensure Bluetooth and location services are enabled on your mobile device, open the Garmin Connect app, and wait for the synchronization.
    • For Vivofit 4 users, long-press the switch and hold it until a refresh icon appears; then wait for synchronization.
    For Vivofit 4 users, long-press the switch and hold it until a refresh icon appears; then wait for synchronization. For Vivofit 4 users, long-press the switch and hold it until a refresh icon appears; then wait for synchronization.
    Sync Workout Data

  3. Check Points in App

    • Check the Film Vitality app for updated points. This may take a few minutes; be patient and refresh the app as needed. The app might require multiple checks before reflecting the synced points.
    Check the Film Vitality app for updated points. This may take a few minutes; be patient and refresh the app as needed. The app might require multiple checks before reflecting the synced points.
    Check Points in App

  4. Select and Redeem Voucher

    • Once your points are updated, go to the "Rewards" section in the Film Vitality app.
    • Select your desired voucher (e.g., GCash) from the "Weekly Rewards".
    • Click "Redeem Now".
    Click "Redeem Now". Click "Redeem Now". Click "Redeem Now".
    Select and Redeem Voucher

  5. Copy Voucher Code

    • Copy the voucher code. **Do not click "Use Now" yet.**
    Copy the voucher code. **Do not click "Use Now" yet.**
    Copy Voucher Code

  6. Complete Redemption Form

    • Open the redemption form, paste the code, and fill out the form with your credentials (email, confirmation email, mobile number for GCash, etc.).
    • Click "Proceed". Your reward will be processed; check your reward history to confirm.
    Click "Proceed". Your reward will be processed; check your reward history to confirm. Click "Proceed". Your reward will be processed; check your reward history to confirm.
    Complete Redemption Form
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Tips

  • Be patient; syncing points and updating the app may take time and require multiple attempts.
  • Regularly check the Film Vitality app for updates; it may not immediately reflect synced points or awarded rewards.
  • Avoid clicking "Use Now" on the voucher code prematurely; instead, copy the code and use the redemption form.

Common Mistakes to Avoid

1. Incorrectly Entering Point Codes

Reason: Typos or misreading numbers/letters in point codes prevent points from being added to your account.
Solution: Double-check the code against the original source carefully before entering.

2. Failing to Meet Claim Requirements

Reason: Not having enough points or not fulfilling the specific conditions (e.g., time limits, other purchases) for the reward prevents claiming.
Solution: Verify that you have the necessary number of points and meet any additional requirements before attempting to claim.

3. Ignoring System Errors or Notifications

Reason: Dismissing error messages or pop-ups related to syncing points or rewards can lead to missed points or unclaimed rewards.
Solution: Carefully read and address any error messages that appear during the syncing or claiming process.

FAQs

What happens if I forget my Film Vitality Rewards password?
Don't worry! You can usually reset your password by clicking the 'Forgot Password' link on the Film Vitality Rewards login page. You'll likely be prompted to answer security questions or have a password reset link sent to your registered email address.
My points aren't showing up after syncing. What should I do?
First, ensure your account information is correctly entered during the sync process. If the issue persists, contact Film Vitality Rewards customer support. They can investigate the problem and help you get your points credited.